2016 was a banner year for disruptive changes to airline loyalty programs. Fueled by pressure to increase revenue and protected by swollen loyalty program ranks, U.S. carriers tightened the financial screws on consumers, exploring new types of fare structures and cabin designs to boost profits. As a result, many of the luxuries once enjoyed by…
On Tuesday, United Airlines announced the introduction of its new “Basic Economy” service designed to take on growing competition from low-cost carriers. While the prospect of cheaper flights with United is certainly enticing, the low cost comes with a price. Basic Economy ticket holders will not be allowed to bring aboard a carry-on bag unless…
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American Airlines is about to officially transition to its revenue-based loyalty program, and as January 1st start date approaches, members of AAdvantage will be required to earn EQDs in addition to Elite Qualifying Miles (EQMs) to earn status, effectively limiting elite perks to the highest spenders. As part of this announcement American also acknowledged that…