Some travel costs are easily benchmarked. From average ticket prices, to the daily rate of rental cars in specific markets, to the daily rates of hotel rooms across brands, many data points are quickly examined and compared. Not so are the actual costs of certain processes. Travel reimbursement is one of those processes. Consider the…
It’s understandable if a first time travel manager (or another employee tasked with the responsibility) was a bit daunted by the challenges of their job. Coming from a diverse range of backgrounds (onsite agent, online booking administrator, payroll, financial analyst) employees who take on this function may have some areas where additional research will be…
A cursory examination of the Hotel and Airline industries reveals a huge disparity between how the two sectors have fared after a return to travel. Both experienced a crippling lockdown, a sharp reduction in staff and costly requirements for increased sanitation protocols. They both also experienced the same vigorous resurgence of business as pent-up demand…
Travelers aren’t created alike. There are those who never cause any trouble. They always book in advance, always use preferred suppliers and never misplace itineraries or receipts. Their expense reports are flawless, and they never, ever, complain. Then there are the other kind…And that’s not to say travel isn’t frustrating for everyone right now, with…
Rental car suppliers are right to feel like they are on a merry-go-round. First the pandemic slowed business down to a stop. Then after laying off staff and selling inventory to stay in business the suppliers felt the merry-go-round start back up. And start to spin faster and faster. But, surprise, there are no new…
While it may seem counter-intuitive to suggest that an event that had such a drastic, negative effect on an industry, will eventually become a great boon, boosting volume moving forward…it’s quite likely that may be the case. Two factors contribute to this point of view… Factor #1: Telecommuting The following telecommuting/remote work statistics were compiled…
That’s right, saving money with your travel program isn’t rocket science. It’s actually easy to make an impact on your travel spend if you know what to do, and most importantly, you have the right travel management partner. Having a managed corporate travel program —where an external travel management company, who manages the booking, budgeting,…
The definition of triage in the Merriam-Webster dictionary is “the sorting of and allocation of treatment to patients and especially battle and disaster victims according to a system of priorities designed to maximize the number of survivors.” And while we might actually feel like “battle and disaster victims” after the last two years, most of…
STAYING SAFE THROUGH INNOVATION A survey of supplier enhancements… As pandemic inspired innovations make their way across the hospitality sector, travelers will benefit from the inclusion of new technology, with quicker check-ins, easier bag transfers and other services at their fingertips. Following are some of the corporations (and brands) which are adding new contact-less programs…
As we come to the end of another year, many travel managers, procurement directors, and other travel program stakeholders will turn toward the process of reviewing their choice of business travel agency. Some institutional accounts have rigid schedules for holding vendor reviews, while others do so on a semi-annual basis, and others only go to…