A Guide to Japanese Onsen Etiquette

Planning business travel to Japan? If you spend much time with Japanese colleagues there may come a time when you are invited to an onsen, a traditional natural-spring bathhouse. While Switzerland has its “terme baden”, Hungary its “furdo”, and Iceland its “hotpots”, Japan is home to the omnipresent onsen, soothing hot spring baths scattered across…

Airline Vouchers: A Primer

Unless you’re really lucky, sometime during your travels you will find yourself in a situation where an airline owes you something. Maybe it’s because of a delay, lost baggage, a rescheduled flight, whatever. When that day comes, the airline will almost surely try to settle by issuing you airline vouchers for future travel rather than…

Are You Leaving Airline Points on the Table?

No matter the size of your travel program, there’s a chance your company is missing out on thousands of dollars in benefits by neglecting to maximize savings through corporate airline loyalty programs. Even if you have enough volume to score multiple discount rates with different carriers, it’s still possible you could be leaving airline points…

How to Avoid Caribbean Hurricane Season

Caribbean hurricane season is prime time for landing a deal. Sure, there’s some risk involved, but with smart planning and a bit of luck you can end up with a sunny and affordable tropical vacation … or get a refund if Mother Nature is seriously uncooperative. Here are tips from meteorologists, a travel insurance agent,…