Playing the Loyalty Points Game

Frequent flyer programs have long been the bane of travel managers’ lives. The ability to put points into an ever-expanding loyalty wallet is often irresistible for travelers who book outside policy for personal gain. Not only does this undermine corporate deals, reducing the amount of business given by their employer to a particular airline, it…

United & ARC Test Blockchain Technology

ARC said it completed a proof of concept for the use of blockchain technology to report and settle airline tickets. ARC worked with United Airlines and Blockskye, a blockchain solutions provider, to report and settle tickets on ARC’s private blockchain. Blockchains can be private or public (private blockchains restrict who can access the network). ARC…

Travel Management RFP Tips

When it comes time to review your travel management company (TMC) most folks instantly start thinking about an RFP. However there are many factors to consider if the process is going to be done properly. In the following article you’ll find some helpful advice for travel managers, purchasing executives and other travel buyers who may…

How To Make Travel Spend Work Harder

The technology driving expense management today could redefine the way travel is managed tomorrow. The never-ending puzzle of how to improve compliance and the effectiveness of a travel program, there is a growing feeling that the key to this conundrum may be found in the once humble (and humdrum) area of expense management. While travel…

The Care and Nurturing of Road Warriors

Airlines Reporting Corp. (ARC) released a study that challenges the wisdom of emphasizing cost savings when managing business travel. The research finds that management should prioritize trip success rates and retention of their frequent corporate travelers. The study, “Achieving Better Business Travel Results: Insights from U.S. Road Warriors,” conducted by ARC and sponsored by Delta…